الشروط والأحكام

Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Application refers to Youni, the software program provided by the Company.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Youni.
• Country refers to: Saudi Arabia
• Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
• Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.
• We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third‑party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number

Usage Data

Usage Data is collected automatically when using the Service.

It may include IP address, browser type, pages visited, time spent, device identifiers, etc.

Mobile‑device specific data (device type, unique ID, OS, etc.) is also collected automatically.

Information Collected while Using the Application

With Your prior permission, we may collect:

• Location information
• Photos or media from your camera or photo library

You can enable or disable these permissions at any time via your device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• Provide and maintain the Service, including monitoring usage.
• Manage Your Account: registration, access to features.
• Performance of a contract: fulfil purchase or service agreements.
• Contact You via email, phone, SMS, push notifications, etc.
• Send news, offers, general information unless you opt‑out.
• Manage Your requests and support inquiries.
• Business transfers: mergers, acquisitions, restructuring, etc.
• Other purposes: analytics, marketing optimisation, user experience improvement.

We may share Your Personal Data in the following situations:

• With Service Providers for monitoring, analysis, or contact.
• For business transfers (mergers, sales, financing).
• With Affiliates (parent, subsidiaries, joint‑venture partners).
• With Business Partners for promotions.
• With other Users in public areas of the Service.
• With Your consent for any other purpose.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes set out in this Policy and to comply with legal obligations.

Category‑based retention periods

• Account Information: retained for the duration of the account plus up to 24 months after closure.
• Customer Support Data: tickets and correspondence up to 24 months; chat transcripts up to 24 months.
• Usage Data: analytics up to 24 months; server logs up to 24 months.

We may retain data longer for legal obligations, claims, user requests, or technical backup reasons.

Deletion procedures

• Deletion – removal from active systems.
• Backup retention – encrypted backups kept for a limited period.
• Anonymization – conversion to aggregated statistical data retained indefinitely.

Transfer of Your Personal Data

Your information may be processed at the Company’s offices and other locations where service providers operate. International transfers will be protected by appropriate safeguards.

Delete Your Personal Data

You can delete or request deletion of your data via your account settings or by contacting us directly.

Disclosure of Your Personal Data

Business Transactions

In case of merger, acquisition or asset sale, we will notify you before transferring your data.

Law Enforcement & Legal Requirements

We may disclose data when required by law or to protect our rights, safety, or to comply with legal processes.

Security of Your Personal Data

We employ commercially reasonable security measures, but no method is 100 % secure.

Children's Privacy

Our Service is not intended for anyone under 16 years old, and we do not knowingly collect data from children.

Links to Other Websites

Our Service may contain links to third‑party sites. We are not responsible for their privacy practices.

Changes to this Privacy Policy

We may update this policy from time to time. Revised versions will be posted here with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• Email: contact@youniapp.com
• Website: https://www.youniapp.com/